Commissioner for Residential Tenancies
Heather is Victoria’s first Commissioner for Residential Tenancies, a role introduced to strengthen the voice of tenants at the same time as broader reforms to residential tenancies.
Prior to this role, Heather was Deputy CEO of Launch Housing and before that the CEO of HomeGround Services. Heather’s experience in the housing sector goes back to 1989 as a volunteer at the Tenants Union and spans homelessness services, housing management, tenant advice, policy and research in both non-profits and government since 1989.
Heather is Adjunct Lecturer in History at the University of New South Wales and a board member of the Australian Alliance to End Homelessness.
Heather is also a member of an independent 3-person panel reviewing the regulation of social housing in Victoria.