Interpreting and implementing the single Aged Care Quality Standards, Governance a board/CEO perspective – is my house safe?

Mr Arthur Koumoukelis1

1Thomson Geer

Abstract:

A Board’s primary function is to set the strategy and vision of an organisation and  employ a CEO to implement and manage that strategy. Board members and CEOs owe duties and carry responsibilities under the Corporations Act.  Not for profit organisations carry additional obligations under the ACNC regime.  The single Aged Care Quality Standards marks a change in the obligations of approved providers under the Aged Care Act to an outcomes focus rather than an action plan.  It reflects a fundamental shift of aged care viewed simply as a benevolent, social service to a serious, accountable and transparent business funded by and accountable to the Australian taxpayer. The temptation for an approved provider is to summarise the Guidelines and respond to the obligations imposed by adopting a rigid risk matrix approach. The concern of board members and senior management of non compliance is that they are held personally responsible and put their own assets at risk. This presentation will look at the Standards through the prism of what boards do, the role of the CEO and how organisations meet their strategy and satisfy the Standards. It will look at the challenges faced by organisations that have limited access to assistance such as regionals, the importance of skill based boards and the emerging role of external support structures such as industry associations, that may be utilised.

Outcomes and value

Participants will gain an understanding that compliance can’t be a tick box approach and that it may be necessary for organisations say no to resident wants If the business can’t supply it or can’t afford it.  This is relevant to organisations to balance purpose with capacity to providers which fits within both the Purpose and Performance aspects of the Summit

The objective is to assist board members and CEOs to look at the Standards from the board member/CEO perspective and distil:

  • what needs to be done,
  • what are the guiding principles
  • what do you do if you can’t do it all

Business Improvement

The presentation will assist boards and management to understand and develop strategies to implement the purpose of the Standards rather than the literal application and response to each element of the Standards.

The objective is to assist board members and CEOs to look at the Standards from the board member/CEO perspective and distil:

  • what needs to be done,
  • what are the guiding principles
  • what do you do if you can’t do it all
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