2021 Program

Click on each day to navigate your way through the program!

Monday 17 May 2021

The program overview below is provisional and will be updated as planning proceeds. Please check this page regularly.

1100 – 1130

Networking Session & Exhibition Lounge

Connect with industry peers through the Online Networking Lounge and visit our valued sponsors & exhibitors in Exhibition Lounge

OPENING PLENARY SESSION
1130 – 1135

Welcome to the 33rd Aged & Community Services Australia National Summit

Peter Mares, Master of Ceremonies

 

1135 – 1145

Welcome to Country

Indigenous Elder

 

1145 – 1205

Aged & Community Services Australia Update 

Sara Blunt, Chairperson, Aged & Community Services Australia

Incorporating the launch of the ACSA RAP with The Hon Ken Wyatt and Mr Allan Sumner

1205 – 1235

Ministers Address

The Hon Greg Hunt MP, Minister for Health and Aged Care

Proudly Sponsored by:

1235 – 1305

Shadow Ministers Address

The Hon Mark Butler MP, Shadow Minister for Health and Ageing

Proudly Sponsored by:

1305 – 1315

Diamond Sponsor Address

Debby Blakey, CEO, HESTA

As CEO of $60 billion industry super fund HESTA, Debby leads an organisation passionate about making a real difference to the financial future of every member while supporting a healthier planet and society. Under Debby’s leadership, HESTA pioneered investing with impact, which is delivering strong, long-term returns and positively contributing to global sustainable development goals.

She joins us to provide an update on HESTA and launch their Aged Care workforce insights: COVID and beyond report.

1315 – 1415

Lunch & Exhibition

Visit our valued sponsors and exhibitors in the Exhibitors Lounge, you can meet one on one with representatives from each organisation and also view and download information.  Some fantastic prizes will be given away in the Exhibition Lounge during the online summit!

CONCURRENT SESSIONS

You will be able to move between the online sessions and have the opportunity to engage with the presenters during question time.

Proudly Sponsored by:

Concurrent Session 1

Person Centred Care

Chair: Mark Gummer

Concurrent Session 2

Clarity over Certainty – Leading Change

Chair: Susan Greenbank 

 

Concurrent Session 3 

Workplace Culture

Chair: Jackie Howard

Concurrent Session 4

Strategic Planning

Chair: David Reece 

Concurrent Session 5

Future Models

Chair: Russell Bricknell

1415 – 1455

Future visions for person-centred care: Insights from the other side of the looking glass

Dr Xanthe Golenko

When it feels chaotic and out of control; choose clarity over certainty. Change Management is a necessity not a luxury

Kerryn Fewster

Can warm collaborative community cultures survive a strict pandemic focus on clinical safety?

Mark Sewell

You’re not alone: Insights from PwC’s Business Advisory Services for residential and home care providers

David Murphy

Red Telephone Boxes or Interstellar Tardises … in light of the ACRC Recommendations are traditional residential aged care & home care business models doomed to failure or continual demise?

Michael Goldsworthy

1455 – 1535

Person-centred home care packages: future visions for carer recognition

Cathy Duncan, Lorraine Williams & Dr Lukas Hofstātter

Talk with Ted the artificially intelligent avatar living with dementia

Dr Tanya Petrovich

Reinventing Culture

Natasha Edwards

Strategies and opportunities post COVID-19 and the Royal Commission into Aged Care Quality and Safety

Alison Choy Flannigan, Karl Rozenbergs, James Wagg,  Anthony Black & James Saunders

Winning the uphill battle: from pushing quality through compliance to leading quality as strategy

Dr Cathy Balding

PLENARY SESSION
1535 – 1540

Summary of Day 1

Peter Mares, Master of Ceremonies

1540 – 1615

Welcome Networking Event

Take the opportunity to network with delegates and the Summit Partners.  A fantastic event to connect or re-connect with your industry peers and carry on with discussions from the day’s presentations.

 

Tuesday 18 May 2021

The program overview below is provisional and will be updated as planning proceeds. Please check this page regularly.

   WORKSHOP SESSION
1000 – 1100

Reimagining revenue in the face of limitations in aged care

Mr Paul Hawkins, Chief Combobulator, Crazy Might Work

In considering the complexity of the ageing sector, Crazy Might Work will facilitate a 60-minute workshop using appreciative inquiry. Used by the likes of United Nations, Hewlett Packard, the BBC, the US Navy and Environmental Protection Agency, participants will use the tried and tested Appreciative Inquiry method. As for elite athletes, this method focuses on our strengths rather than our weaknesses. We will draw out insights by facilitating a process that incorporates systems mapping; reframing and challenging assumptions; developing an appreciation for current strengths and creating some surprising solutions. In addition to the methodology itself being a highly desirable skillset, the workshop format provides participants with a practical and engaging way to network with fellow delegates!

Proudly Sponsored by:

1045 – 1115

Networking Session & Exhibition Lounge

Connect with industry peers through the Online Attendee tab and visit our valued sponsors & exhibitors in Exhibition Lounge

PLENARY SESSION

1115 – 1120

Welcome to Day 2 of the 33rd Aged & Community Services Australia National Summit

Peter Mares, Master of Ceremonies

1120 – 1135

Aged & Community Services Australia  Strategic Launch

Sara Blunt, Chairperson, Aged & Community Services Australia

Andrew Hollo, Director and Principal Consultant, Workwell Consulting

 

1135 – 1220

Keynote Presentation

Dr John Hewson, Economic & Financial Expert

Dr Hewson is an economic and financial expert with experience in academia, business, government, media and the financial system.  he has worked as an economist for the Australian Treasury, the Reserve Bank, the International Monetary Fund and as an advisor to two successive Federal Treasurers and the Prime Minister.

Since leaving politics, Dr Hewson has been Chairman/Director of a host of public and private companies across a range of industries.  John’s experience and insight will offer a unique perspective on funding issues that relate to the broader aged care sector.

Proudly sponsored by:

1220 – 1320

Lunch & Exhibition

Visit our valued sponsors and exhibitors in the Exhibitors Lounge, you can meet one on one with representatives from each organisation and also view and download information.  Some fantastic prizes will be given away in the Exhibition Lounge during the online summit! 

CONCURRENT SESSIONS

You will be able to move between the online sessions and have the opportunity to engage with the presenters during question time.

Proudly sponsored by

Concurrent Session 6

Home Care & the Household Model in Residential Care

Chair: Jackie Howard

Concurrent Session 7

Innovation

Chair: Wendy Mitchell

Concurrent Session 8

Dementia

Chair: Christopher Hampton 

 

Concurrent Session 9

Consumer Experience

Chair: Carmen Ransley

Concurrent Session 10

Leadership

Chair: Vanda Laconese

1320 – 1400

Supporting non-clinicians in providing quality health care in the home care setting

Lorraine Poulos

Emerging Care Needs, Emerging Technologies: An Innovation Strategy is What You Need to Get Ahead

Ian Gilmour & Jenni Masters

Evaluating the clinical impact of Dementia Support Australia

Marie Alford

Raise your game through measuring consumer outcomes

Julie Morrow & Amalia Savini

Attributes of a Good Leader

Annastacia Wainaina & Sasha Burnham 

1400 – 1440

The Household Model – Results of an independent evaluation, reflections on the experience, shared learning and next steps

Lana Richards

Innovation is all about the CareFactor

Heath Shonhan

Creating a Specialist Care Dementia Unit – The Collaborative Journey

Debbie deFiddles

Customer Experience – Getting to the Real Story

Suzi Cowcher & Sarah Russell

‘Meet Akira’ – introducing a digital resource for personal carers to identify with holistic care.
Ilsa Hampton
1440 – 1500

Afternoon Tea & Exhibition Break

Visit our valued sponsors and exhibitors in the Exhibitors Lounge, you can meet one on one with representatives from each organisation and also view and download information.  Some fantastic prizes will be given away in the Exhibition Lounge during the online summit!

PLENARY SESSION
1500 – 1555

Panel Session – Human Rights Discussion

Facilitator: Peter Mares, Master of Ceremonies

Panellists:

This panel discussion will delve into what a Human Rights based Act means for the aged care sector and what implications the Royal Commission has had on this.

Proudly sponsored by:

1555 – 1640

Panel Session – Workforce Strategies for the New Age

Facilitator: Peter Mares, Master of Ceremonies

Panellists:

Proudly sponsored by:

1640 – 1645

Summary of Day 2

Peter Mares, Master of Ceremonies

 

Wednesday 19 May 2021

The program overview below is provisional and will be updated as planning proceeds. Please check this page regularly.

PLENARY SESSION

1130 – 1135

Welcome to Day 3 of the 33rd Aged & Community Services Australia National Summit

Peter Mares, Master of Ceremonies

1135 – 1215

Keynote Presentation

Sam Mostyn, Business Woman & Sustainability Adviser

Sam Mostyn is a businesswoman and sustainability adviser, with a long history of executive & governance roles across business, sport, climate change, the arts, policy and NFP sectors.

Sam will be sharing with us, her extensive knowledge on leadership and governance in the face of challenge and adversity.

Proudly sponsored by:

1215 – 1245

Keynote Presentation

Janet Anderson, Aged Care Quality and Safety Commissioner

Janet commenced as the inaugural Commissioner of the national Aged Care Quality and Safety Commission on 1 January 2019.  For over 25 years she has held executive positions in a range of public service agencies at Commonwealth, State and regional levels, working in the areas of aged care and health care policy, strategy and planning.

COVID-19 has highlighted the ongoing need to deliver a level of operational standards, ensuring quality and safety.  Janet will share with us her key observations and learnings for aged care quality and safety in the COVID-19 environment.

Proudly Sponsored by:

1245 – 1330

Lunch & Exhibition

Meet with our sponsors and exhibitors through the exhibitor tab to go into the draw for the $5000 gift voucher or win one of their own fabulous prizes.

CONCURRENT SESSIONS

You will be able to move between the online sessions and have the opportunity to engage with the presenters during question time.

Proudly Sponsored by:

Concurrent Session 11

Governance / Compliance

Chair: Rosy Walia

Concurrent Session 12

Caring & Working Differently

Chair: Fiona Onslow-Agnew

Concurrent Session 13

Risk Management

Chair: Wendy Mitchell

Concurrent Session 14

Emerging Technologies

Chair: Mark Gummer

Concurrent Session 15

Communication

Chair: Jennene Buckley

1330 – 1410

Data Governance in Aged Care: Transforming the way organisations use data

Kevin Fernandez

Caring for the Carers: Building the Aged Care Workforce of the future

Kerryn Dillon, Dr Ben Hamer and Richard Ainly

Predictive risk modelling – what does the future hold?

Katrina Ong

Transforming the aged care experience – Enhancing personalisation, transparency and family engagement through technology

Nick Warren

Buurtzorg & Empowering Change in Service Delivery

Gregory Satur

(This presentation will not be recorded so please watch live)

1410 – 1450

Shifting the focus from compliance for a resilient aged care industry

Debra Carnes

When evidence meets best practice in Community Wellness & Lifestyle

Tim Henwood

Towards a Blockchain based Fall Prediction Model for Aged Care

Steven Strange

A smart combination: unique smart hearing technology and digital literacy program driving healthy independence

Rick Hollingworth & Brent Edwards

Why Person Centred Care needs a revamp!

Lindsay Tighe

1450 – 1520

Afternoon Tea & Exhibition Break

Visit our valued sponsors and exhibitors in the Exhibitors Lounge, you can meet one on one with representatives from each organisation and also view and download information.  Some fantastic prizes will be given away in the Exhibition Lounge during the online summit!

PLENARY SESSION
1520 – 1550

Keynote Presentation – Turning a Royal Commission into Public Policy Reform

Professor Peter Shergold, Chancellor of Western Sydney University

Proudly sponsored by:

1550 – 1635

Keynote Presentation – Taking Care

Lynelle Briggs AO, Former Aged Care Royal Commissioner

Royal Commissioner Lynelle Briggs has spent the past two years focused on the aged care sector, considering the current system and how it can be improved. She has offered recommendations on the matter of structural reform of government in the handling of the aged care function, recommending a revamped Department of Health and Aged Care, Independent Hospital and Aged Care Pricing Authority, as well as a Council of Elders.

Her recommendations around funding through an introduction of a 1% taxable levy; phasing out of RADs; upgrading of ICT architecture with investment in technology and infrastructure; greater transparency around the performance of the Quality Regulator; and defining leadership responsibilities and accountabilities of providers, all underscore her conviction that major aged care reform must occur, to put the needs and rights of older Australians first.

Proudly sponsored by:

1635 – 1640

Summary of Day 3

Peter Mares, Master of Ceremonies

 

Thursday 20 May 2021

The program overview below is provisional and will be updated as planning proceeds. Please check this page regularly.

1030 – 1100

Networking Session & Exhibition Lounge

Connect with industry peers through the Online Attendee tab and visit our valued sponsors & exhibitors in Exhibition Lounge 

PLENARY SESSION

1100 – 1105

Welcome to Day 4 of the 33rd Aged & Community Services Australia National Summit

Peter Mares, Master of Ceremonies

1105 – 1200

Panel Session – Aged Care Housing in this New Age

Facilitator: Peter Mares, Master of Ceremonies

Panellists:

This panel will include expertise on providing community housing and care for the vulnerable elderly, it will also include a discussion in the broader context of trends in housing that are likely to see increasing numbers of older Australians, especially older women, precariously housed or living in extreme housing stress in the years ahead.  How will the falling home ownership rates, rent assistance not keeping pace with the rising levels of rent and the decline in public housing impact the elderly in the future?

Proudly Sponsored by:

1200 – 1300

Lunch & Exhibition

Visit our valued sponsors and exhibitors in the Exhibitors Lounge, you can meet one on one with representatives from each organisation and also view and download information.  Some fantastic prizes will be given away in the Exhibition Lounge during the online summit! 

PLENARY SESSION
1300 – 1345

Aged Care workforce insights: COVID and beyond

Sam Riley, General Manager – Media Relations, HESTA

New research conducted by industry super fund HESTA on the employment experiences and motivations of the Aged Care workforce during the pandemic paints a picture of the trends and opportunities that can help employers create a strong future workforce.

Undertaken by HESTA’s Insights team via online surveys, the research provides an Australia-wide snapshot of HESTA members’ job intentions, satisfaction drivers and pride felt in their employer and industry both pre-COVID (2019) and during COVID (2020).

This workshop will dive into the report, and provide employers with a broader insight into workforce intentions on a national scale. The aim of this research is to help support the attraction and retention of talent as well as assisting with broader advocacy efforts for the Aged Care sector into the future.

Proudly Sponsored By:

1345 – 1415

Networking Session & Exhibition Lounge

Connect with industry peers through the Online Networking Lounge and visit our valued sponsors & exhibitors in Exhibition Lounge

PLENARY SESSION
1415 – 1445

Keynote Presentation

Dr George Margelis, Independent Chair of the Aged Care Industry Information Technology Council (ACIITC)

In a continually changing landscape, George will delve into the current and future of the aged care industry IT environment.  What will the challenges ahead be and how can we mitigate these?

Proudly Sponsored by:

CONCURRENT SESSIONS

You will be able to move between the online sessions and have the opportunity to engage with the presenters during question time.

Proudly Sponsored by:

Concurrent Session 16

Telehealth

Chair: Carmen Izurieta 

Concurrent Session 17

Palliative Care

Chair: Wendy Mitchell

Concurrent Session 18

Retirement Villages

Chair Anna-Maria Wade 

Concurrent Session 19

Legal Update

Chair: Rosa Ginevra

Concurrent Session 20

Cultural Awareness

Chair: Nicole Hornsby

1445 – 1525

The Potential For Telehealth To Transform Well-Being & Health Outcomes In Aged Care Settings

Julianne Parkinson

Palliative Care: Core Business for Aged Care

Katie Snell

Harnessing Property Development Models to Meet Your Mission

Amber Crosthwaite & Tamara Heng

Mergers and acquisition – latest trends in aged care and retirement living

Rohan Harris & Solomon Miller

First Nations Ways of Being: Cultural Awareness and Safety in the Aged Care Sector

Gai Marheine, & Naomi Huxley

 

Friday 21 May 2021

The program overview below is provisional and will be updated as planning proceeds. Please check this page regularly.

1030 – 1100

Networking Session & Exhibition Lounge

Connect with industry peers through the Online Networking Lounge and visit our valued sponsors & exhibitors in Exhibition Lounge 

PLENARY SESSION

1100 – 1105

Welcome to Day 5 of the 33rd Aged & Community Services Australia National Summit

Peter Mares, Master of Ceremonies

1105 – 1150

Panel Session – Ageism – Stereotyping, Prejudice, and Discrimination

Facilitator: Peter Mares, Master of Ceremonies

Panellists:

This panel will discuss the stereotyping, prejudice, and discrimination against people on the basis of their age and the challenges this poses to the aged care sector. 

1150 – 1250

Lunch & Exhibition

Visit our valued sponsors and exhibitors in the Exhibitors Lounge, you can meet one on one with representatives from each organisation and also view and download information.  Some fantastic prizes will be given away in the Exhibition Lounge during the online summit! 

CONCURRENT SESSIONS

You will be able to move between the online sessions and have the opportunity to engage with the presenters during question time.

Proudly Sponsored by:

Concurrent Session 21

Leadership

Chair: Daniel Aitchison

Concurrent Session 22

Education & Training

Chair: Fiona Onslow-Agnew

Concurrent Session 23

Quality Standards

Chair: Mark Sewell

Concurrent Session 24

Technology and the elderly

Chair: Mark Gummer

Concurrent Session 25

Accommodation

Chair: Stephen Cornelissen

1250 – 1330

Embracing the consumer: A new mindset for leadership and workforce in aged care

Anabelle May

MEGT Aged Care Workforce Strategy

Liliana Musolino

Integrating the corporate and organisational governance roles and responsibilities of the board and ensuring their alignment with organisational systems, policies and work practices

Aaron Goldsworthy 

Rumble with My Roomba: Trialling Smart Home Devices With Older People

Sue Thomson

(This presentation will not be recorded so please watch live)

Accommodation and aged care services – solutions and models in the post-commission world

Arthur Koumoukelis

PLENARY SESSION
1330 – 1430

Keynote Presentation

Kurt Fearnley AO, Paralympian, Disability Rights Advocate & Keynote Speaker

Kurt Fearnley AO is a three-time Paralympic gold medalist with a can-do attitude that makes the impossible possible.  At the 2018 Gold Coast Commonwealth Games, he won gold and silver medals and was chose as Australian Flag Bearer for the Closing Ceremony.  Kurt’s determination and never-say-die attitude have rewarded him with the highest accolades in disability sport.

Kurt’s presentation will offer a unique insight into one of our greatest challenges: how we sustainably provide inclusive, culturally safe and quality aged care whether it be in a person’s home and community, residential care or retirement living.

(This presentation will not be recorded so please watch live)

Proudly sponsored by:

1430 – 1445

Summit Close & Launch of the 34th Aged and Community Services Australia National Summit

Patricia Sparrow, Chief Executive Officer, Aged & Community Services Australia

Peter Mares, Master of Ceremonies

The online platform uses a combination of webpages and zoom to distribute the content.

Post Summit Workshops

If you are registered to attend the conference you will be able to attend these post-conference workshops.  The information on how to access them will be shared with you via email just prior to the workshops.

Tuesday 25 May 2021 or Thursday 27 May 2021

Tuesday 25th May
1400 – 1445 or Thursday 27th May
1000 – 1045

Aged Care workforce insights: COVID and beyond

Sam Riley, General Manager – Media Relations, HESTA

New research conducted by industry super fund HESTA on the employment experiences and motivations of the Aged Care workforce during the pandemic paints a picture of the trends and opportunities that can help employers create a strong future workforce.

Undertaken by HESTA’s Insights team via online surveys, the research provides an Australia-wide snapshot of HESTA members’ job intentions, satisfaction drivers and pride felt in their employer and industry both pre-COVID (2019) and during COVID (2020).

This workshop will dive into the report, and provide employers with a broader insight into workforce intentions on a national scale. The aim of this research is to help support the attraction and retention of talent as well as assisting with broader advocacy efforts for the Aged Care sector into the future.

This is a repeat of the workshop streamed on Thursday 20th of May for those that were unable to attend during the actual summit itself.

Proudly Sponsored By:

Tuesday 25 May 2021

1000 – 1100

Shifting our mindset on aged care accommodation

Mr Paul Hawkins, Chief Combobulator, Crazy Might Work

In considering the complexity of the ageing sector, Crazy Might Work will facilitate a 60-minute workshop using appreciative inquiry. Used by the likes of United Nations, Hewlett Packard, the BBC, the US Navy and Environmental Protection Agency, participants will use the tried and tested Appreciative Inquiry method. As for elite athletes, this method focuses on our strengths rather than our weaknesses. We will draw out insights by facilitating a process that incorporates systems mapping; reframing and challenging assumptions; developing an appreciation for current strengths and creating some surprising solutions. In addition to the methodology itself being a highly desirable skillset, the workshop format provides participants with a practical and engaging way to network with fellow delegates!

Proudly Sponsored by:

 

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