2019 Sponsor & Trade Exhibitor Profiles

National Summit Diamond Sponsor

National Award Sponsor

Gala Dinner Sponsor

National Summit App Sponsor

Welcome Reception Sponsor

Charge Tower Sponsor

Relaxation Zone Sponsor

Business Lounge Sponsor

Coffee Cart Sponsors

Doughnut Wall Sponsor

Media Sponsor

Coffee Cup Sponsor

Water Bottle Sponsor

Breakfast Sponsor

Breakfast Sponsor

2019 ACSA - PerformHR Logo

2019 ACSA NATIONAL SUMMIT SPONSOR & EXHIBITOR PROFILES

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3D RECRUIT

BOOTH: 69

Transforming the workforce. Transforming careers.

3D Recruit offers holistic workforce solutions for individuals seeking career fulfilment and advancement, and employers seeking the highest quality employees in Aged Care.

Click here for full profile

A

ACCESS HEALTH

BOOTH: 43

Access Health, an Australian business with 40+ years’ experience in supply of Goods and Services to Healthcare, Hospitals, Aged Care and Community. Specialising in Medical Equipment, Furniture, Hardware, Trolleys, Wound Management, Pressure Care, Physiotherapy and Rehabilitation.

Access Health takes pride in carrying an extensive range of quality products, and our depth of experience gives customers access to the widest range of solutions.

Please call 0413 746869.

ACCESSPAY

BOOTH: 90

AccessPay has been a leading local and national provider of salary packaging and employee benefits to the charitable and not-for-profit sectors since 2001. In 2017, we joined ASX-listed organisation, Smartgroup, increasing our financial strength and capacity, while allowing us to maintain the personalised service our customers have come to expect.

ACCRU Melbourne 

BOOTH 59

Accru Melbourne, part of the Accru group, is an award winning financial services organisation. Our practice has provided professional audit and assurance services to the aged care sector for over 50 years. We have an in-depth understanding of the aged care sector and we appreciate the importance of providing an efficient service delivered to meet individual requirements.

We also offer a wide range of outsourced services to support aged care providers including; Outsourced Accounting and CFO Services, as well as a full range of taxation, superannuation and wealth management solutions.

ACSA – WORKFORCE & INDUSTRY DEVELOPMENT

LOUNGE A

ALAYACARE

BOOTH 61 & 62

ALEXYS AUSTRALIA

BOOTH 72

Alexys supply and service industry leading IP Nurse Call, Access Control, CCTV, Wi-Fi networks, RTLS, Duress, VOIP and more.

We assist facilities to provide a safe living environment for Residents of Aged Care and Assisted Living, enabling Staff to provide excellence in care as-well as providing operational efficiency and accountability.

ALTAIRA NURSING SERVICES

COFFEE CUP SPONSOR

Altaira provide experienced Registered and

Enrolled Nurses, Personal Care workers,

Domestics, Kitchen Hands, and Chefs, Cooks for both

Short term and long-term placements in

South Australia, Victoria and Northern Territory since 2008

  • Experienced national agency
  • Specialising in aged care and disability
  • Residential Aged Care
  • Community Services
  • Free recruitment under our unique model

ANSVAR INSURANCE

BOOTH 39

Ansvar Insurance

Ansvar is a leading specialist in risk management and insurance solution to the Care, Community, Faith, Heritage and Education sectors in Australia.

Ansvar is dedicated to creating long-term partnerships, providing bespoke solutions and delivering excellent customer service. We put our customers and their communities at the heart of our business.

Supporting Aged Care Providers

Ansvar is the Aged Care Sector’s trusted Governance and Risk Advisor. The Royal Commission into Aged Care Quality and Safety comes at a time when there is already significant complexity and disruption across the Aged Care sector such as significant pressures on financial performance and sustainability. Ansvar can assist organisations navigate this uncertainty and disruption by providing specific risk management advice and support for Aged Care providers. We know your sector, we understand your risks.

AON AUSTRALIA

CHARGE TOWER SPONSOR

BOOTH 67

Aon is a leading global professional services firm providing a broad range of risk, retirement and health solutions. We empower results for our clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. In the Aged Care sector, we have developed solutions and consulting support that are designed to help operators meet regulatory and operational needs.

ASCOM AUSTRALIA

BOOTH 15

Ascom is a global solutions provider focused on healthcare Information and Communication Technology (ICT) and mobile workflow solutions. We provide award-winning communication systems that integrate nurse call, smartphones, assignment and alerting software, and reporting systems, that are used in over 100,000 care homes and hospital wards across the world.

AUSTRALIAN ASSOCIATION OF GERONTOLOGY

BOOTH 96

AUSTRALIAN INSTITUTE OF HEALTH AND WELFARE

BOOTH 25

GEN is a comprehensive “one-stop shop” for data and information about aged care services in Australia. GEN gives access to the National Aged Care Data Clearinghouse (NACDC), which is managed by the Australian Institute of Health and Welfare (AIHW). The NACDC was established in 2013, with the aim of increasing the availability, accessibility and coordination of aged care data. The NACDC is Australia’s only central, independent repository of national aged care data.

AUSTRALIAN PRIMARY HEALTH CARE NURSES (APNA)

BOOTH 47

The Australian Primary Health Care Nurses Association (APNA) is the peak professional body for primary healthcare nurses working in aged care.

APNA advocates, educates and represents nurses in the aged care sector to so that they are recognised as highly skilled and valued members of the Australian health workforce.

APNA champions the role of aged care nurses to advance professional recognition, ensure workforce sustainability, nurture leadership in health, and ensure that nurses are working to their full scope of practice when delivering patient care.

AUTUMNCARE

BOOTH 38

AutumnCare delivers clinical management solutions to the aged care sector. Our product set encompasses clinical documentation, medication management, family communication and mobile care.

AVEO

BOOTH 26

Aveo’s vision is to be Australia’s leading and most innovative seniors living provider.  Our mission is to honour and serve our residents through Kindness, Care and Respect. Kindness, Care and Respect are our corporate values.

Aveo is a leading and trusted owner, operator and manager of retirement communities across Australia. Aveo’s philosophy is underpinned by a commitment to grow with older Australians by inspiring greater living choices. We currently and proudly do so for 13,000 residents in 94 retirement communities across Australia.

B

BANK FIRST

BOOTH: 17

Bank First is owned by its customers and exists to financially empower the people who help build better communities.

Since 1972, Bank First has helped over 200,000 Australians with their banking needs; from saving for a rainy day, to purchasing their first home and planning for retirement.

Driven by care and compassion, Bank First is committed to providing a better banking experience and putting its customers first.

BEARTRAP

BOOTH: 19 & 20

The Beartrap Senior is the freedom to move easier, feel better and live happier. Through Muscle Compression Therapy, we have adapted age-old physiotherapy techniques into an easy to use tool that can be used at home or when you’re out and about.

Bentleys CareFactor

BOOTH: 18

CareFactor is Australia’s first dedicated aged care incubator  – facilitated by Bentleys and supported by partners including ACSA. Carefactor is mentoring 10 innovative start-ups with game-changing ideas for the sector. Teams are being provided with business opportunities to fast-track their success. Visit Booth 18 to see the talent and ingenuity of this cohort.

BEST HEALTH SOLUTIONS

BOOTH: 85

BESTmed is an end-to-end cloud based medication management solution designed specifically to address medication management shortcomings in Aged Care. BESTmed is paperless and provides Electronic Charting of medications by the Prescriber, Electronic Medication administration by the facility and no transcribing at the pharmacy. Centred on one resident record as the source of truth, it is accessed in real-time by the Care facility, Pharmacy and the Prescriber – what the prescriber charts is what is verified and packed at the pharmacy and administered at the facility without faxing or transcribing. Real-time reporting, automation and decision support reduce incidents as well as increase efficiency and compliance.

BLAIR ARCHITECTS

BOOTH: 95

Blair Architects is an award winning specialist aged care and retirement living architectural company We work with clients to deliver market focussed design solutions that also address the broad range of clinical, sustainability, service model, regulatory and risk management strategies that are essential to a successful project.

Projects have been successfully delivered across most states of Australia over the last twenty years with a large portfolio of repeat clients.

BUNNINGS

BOOTH: 86

Bunnings is the leading retailer of home improvement and outdoor living products in Australia and New Zealand and a major supplier to project builders, tradespeople, the housing industry and commercial businesses through Bunnings Trade. Operating from a network of large warehouse stores, smaller format stores, trade centres and frame and truss sites, Bunnings Trade caters for trades and commercial customers.

Bunnings and ACSA are delighted to announce a strategic partnership which gives you the opportunity to join PowerPass!

Bunnings PowerPass is a membership program designed to make life easier for trade and commercial customers, giving you access to exclusive pricing, offers on a wide range of quality brands and flexible fulfilment solutions, backed by a national network of stores, and extended opening hours. Members can sign up at the Summit visiting the Bunning Trade Booth.

BUNZL

BOOTH: 86

Bunzl is a healthcare product and solution specialist. Featuring an extensive range of continence aids, wound care, nutritional supplements, medical consumables and medical equipment from leading brands. Ask about our specialist knowledge backed by ACN (Australian College of Nursing) accredited education packages.

As a global organisation with a local focus, Bunzl source, consolidate and deliver a wide range of products that are essential to the running of your business. We leverage our bulk-buying power and distribution network, helping you improve process and realise bottom-line savings.

C

CARELYNX

BOOTH: 77

CARE SYSTEMS

BOOTH: 97

CATERING INDUSTRIES 

BOOTH: 44

Catering Industries is a leading provider of contract catering, cleaning and laundry services to Australia’s aged care sector. For over 40 years, we have partnered with some of the industry’s most recognised aged care groups to provide cost-effective hospitality services.

The superior standard of our resident dining experience is unrivalled in Australia. Our well trained and experienced personnel deliver high quality, nutritionally balanced home-style meals to over 9,000 residents each day.

Our highly experienced cleaning team are trained according to legislative requirements, and are committed to providing residents with a clean and safe living environment. As no two aged care facilities are the same, we will work with you to develop a tailored cleaning schedule that meets the unique demands of your residents, ensuring all areas of your facility are maintained to the highest standards.

Our laundry staff are dedicated to an on-time, fresh and clean laundry delivery system. Our work systems and processes all meet the strict conditions of AS/NZS 4146 : 2000 standards. We use the latest distribution and collection systems, and provide advice to help you streamline manual handling and safeguard against any WH&S issues, thus reducing costs.

Visit our booth and discuss how a partnership with Catering Industries can benefit your organisation.

CH2

BOOTH: 54

Clifford Hallam Healthcare delivers a holistic offering into the Aged Care and Community sectors, offering a seamless solution across residential and in home care.
With knowledge of government funding and schemes, CH2 provides a range of support, training and education to allow you to provide superior standards of service and care to your clients.
Visit www.ch2.net.au or call 1300 242 243 for all your enquiries

CILCA 360

BREAKFAST SPONSOR

BOOTH: 55

OUR MISSION IS A WORLD OF THRIVING ORGANISATIONS

Our mission is to inspire human potential to create organisations with engaged and loyal staff who safely deliver extra-ordinary results. We partner with organisations to transform leadership capability, workplace relationships and systemic business practises.

The care industry is in the midst of a once in a lifetime change to enable it to meet the new Aged Care Quality Standards and create a brand of high consumer care and sustainable business.

An integral part of this journey is the capability of leaders within the care industry to create and sustain a culture that supports the achievement of the new standards and beyond.

CILCA 360 is a leadership assessment tool specifically designed for leaders in the care industry; correlated to the Australian Aged Care Leadership Capability Framework. It enables organisations to identify their biggest gaps, risks and opportunities in these capability areas for Level 1, 2 and 3 Leaders.

If you would love to know more or would like any further information then please feel free to drop us an visit stand 55, drop us an email, or take a look on our website:

E: info@cilca.com.au
W: www.cilca.com.au

Click here to view full profile 

COGNITIVE DECLINE PARTNERSHIP CENTRE

BOOTH: 76

The Cognitive Decline Partnership Centre (CDPC) is a collaborative multidisciplinary dementia research centre working on priority areas in dementia care to translate research into health and health systems improvement.

The CDPC brings together people with dementia and their carers with researchers, clinicians, health care organisations, and industry partners to address areas of national interest with regards to improving care for people with dementia. The CDPC examines these priority areas from the perspective of those receiving, delivering, managing and governing services across all settings where care is delivered including hospital, residential and the community.

COMMUNITY BUSINESS BUREAU

BOOTH: 08

CBB provides professional, cost-effective services for the NFP sector. These services include salary packaging and business consulting. Working with CBB can help your not for profit:

  • Set your direction
  • Operate effectively
  • Focus on core business
  • Access objective, external expertise
  • Engage in social procurement by choosing a social enterprise to provide your services
    https://www.cbb.com.au/

D

DEMENTIA AUSTRALIA

BOOTH: 73

Dementia Australia is the national peak body and charity for people, of all ages, living with all forms of dementia, their families and carers. It provides advocacy, support services, education and information. It is estimated that more than 447,000 people have dementia in Australia. This number is projected to reach more than 1.1 million by 2058. Our centre for Dementia Learning (CDL) delivers innovative, award winning education programs Australia wide.

National Dementia Helpline 1800 100 500

www.dementia.org.au

DIAMEDICA PTY LTD

BOOTH: 87

DPS PUBLISHING

BOOTH: 09

DPS is Australia’s leading independent multi platform media company providing vital resources for senior Australians and people living with disability.

We provide the gateway to connect senior Australians with aged care providers through our industry-leading suite of resources including AgedCareGuide.com.auTalkingAgedCare.com.au, DPS Guide to Aged Care and Your Retirement Living Magazine.

E

EMPLOYERS MUTUAL LIMITED

LOUNGE D

EML is a national workers compensation claims management organisation helping people get their lives back for more than a century. Our team of more than 2,000 people is committed to the care of more than 80,000 workers across Australia annually.

Renowned for consistently delivering customer care with integrity, EML operates nationally servicing organisations in the public and private sectors.

As an Australian owned mutual, EML reinvests funds back into services and research initiatives to assist employers to create safer workplaces, helping people return to work sooner.

Committed to improving work health and safety for the broader community, EML has invested more than $55 million in just six years and is proud to be a major partner of the Collaborative Partnership.

Whatever your personal injury services requirements may be, the EML team can help you. For more information eml.com.au

EMPOWER HEALTHCARE

BOOTH: 48

At Empower Healthcare we deliver life changing allied health services. Our whole team is dedicated to building and delivering exceptional services for clients, loved ones, referrers and partner organisations.
Our therapists genuinely care about the people we work with and take the time to build strong relationships that holistically improve social, physical and mental well being.

www.empowerhealthcare.com.au

ENCARA

BOOTH: 42

Encara provides specialist, individually tailored allied health services to the aged and community care sectors throughout Australia. Our family of over 450 allied health professional help people and improve lives, with a special focus on those living with injury, illness, pain or disability. We achieve this by creating successful partnerships with aged and community care providers. Encara’s services include: Physiotherapy, ACFI Pain Management, Podiatry, Speech Pathology & Dietetics.

www.encara.com.au

END OF LIFE DIRECTIONS FOR AGED CARE (ELDAC)

BOOTH: 50

End of Life Directions for Aged Care (ELDAC) is a project funded by the Australian Government Department of Health to support quality care for older Australians at the end of life.

Five evidence-based toolkits bring together the latest tools, information and resources for workers across five areas: home care, primary care, residential aged care, legal issues and working with other providers.

The ELDAC toolkits are free and available on the ELDAC website, with a supporting Helpline (1800 870 155) during office hours.

EPICOR SOFTWARE

BOOTH: 51 & 52

Epicor Software Corporation

Epicor Software Corporation provides industry-specific business software designed around the needs of manufacturing, distribution, retail, and services organizations. More than 45 years of experience with our customers’ unique business processes and operational requirements is built into every solution―in the cloud or on premises.

Epicor Senior Living Solution (SLS) is one of Australia’s market leading solutions for the aged care industry and care services industry providing end-to-end solutions for organisations wanting a flexible software system to grow as their business does. The solution is designed to provide the functionality required to manage marketing, administration, clients, procurement, and financial aspects of an aged care organisation in a single software system. Epicor SLS delivers an integrated ERP system for Aged Care, providing all the benefits of an end to end ERP solution whilst simultaneously providing specialist Aged Care functionality.

Senior Living Solutions

E-TOOLS SOFTWARE

BOOTH: 93

Stay on top of changes easily in Home Support, Home Care, Disability and Residential Care with e-Tools Software solutions. Our solutions have been proven to help providers with effective compliance management and improved quality outcomes. Regularly updated to respond to Government and industry changes, e-Tools’ applications have embedded compliance protection and an easy-to-understand stepped layout.

With over 30 years of industry experience, we have a specialist team to provide ongoing support, customised staff training or additional consulting in compliance and financial viability.

Our “One App, One Task” model enables you to select what you need to suit your requirements; each application works independently, however where common data is shared, applications connect for easy data transfer.

EZITRACKER

BOOTH: 14

Ezihub is flexible software solutions designed to integrate with your business. Our connected software (Eziplan, Ezipay & Ezitime) provides care management for a mobile workforce, intelligent rostering and integration to premium payroll. The ezihub solution is made for Australian Home Care & NDIS providers by the HAS Technology Group.

Come chat to the friendly team today.

F

FIRST STATE SUPER

NATIONAL AWARDS SPONSOR

BOOTH: 32

First State Super is a profit-for-members fund, which means that everything we do is designed to deliver better financial outcomes for you. We operate and invest ethically, with a strong sense of social responsibility, and a clear understanding that our values must represent and reflect your own.

In the last 20 years we’ve grown to become one of the country’s largest super funds, managing more than $91 billion. The majority of our 800,000 members work in health, education and service-based vocations, including law enforcement, emergency services and other professions that care for the community. Our size means we can invest directly in hospitals, infrastructure and agriculture in the communities in which our members live, work and retire.

We also have the largest member-owned financial planning network in Australia. StatePlus, our financial planning business, is available in city and regional locations, or by phone, and offer a range of advice services, including simple phone advice about your super at no additional cost, to help you achieve the lifestyle in retirement you want.

First State Super, it’s all about:  Your needs. Your goals. Your future.

To find out more visit firststatesuper.com.au or call 1300 650 873.

FIVE FACES

BOOTH: 03

Five Faces is a leader in bringing online experiences to the physical space within healthcare, retail, corporate and beyond. Our digital solutions for the aged care sector means facilities can now use screens, kiosks, or other smart devices to gather instant feedback and update and engage consumers, staff, and visitors. The result is greater compliance, improved workforce management, and better management of financial pressure.

We are proud to partner with Intel for this year’s ACSA Summit

FOXTEL BUSINESS

WELCOME RECEPTION SPONSOR

BOOTH: 37

Foxtel is a leading Australian subscription television company offering the world’s best content and entertainment technology for businesses.

We can provide the aged care industry with great entertainment and live sport to keep residents entertained. It helps to create a more comfortable environment, reduce feelings of isolation and anxiety, and helps residents feel more at home. We’ve also evolved our core technology to deliver an easy-to-manage, future-proofed system with all the support your business will ever need.

FUSION 5

BOOTH: 46

Fusion5 provides industry solutions across NFP and Social Enterprises specialising in the needs of Financial Planning & Analysis of the institution.

Our Aged Care solution provides the analysis for organisations to steer, course correct and manage their financial sustainability in the new Consumer Directed Care environment.

We are launching our newest solution at the ACSA Summit and believe it offers unique value for CFOs of home care providers that is not obtained from any single solution on the market.

We also operate in NDIS and residential care environment providing solutions for Board, CFO and Managers in the organisation.

G

GALLAGHER

BOOTH: 11

GCMA

BOOTH: 41

GO1

BOOTH: 13

As the world’s largest marketplace of training, GO1 brings all of the world’s top training providers under the same roof, providing customers with a one-stop shop for all things training. GO1 has your compliance needs covered with aged care online training, including courses from recognised providers such as Aged Care Learning Solutions. GO1 makes learning easy for users all over the world with unlimited access to online courses covering compliance, professional development and more. Thousands of courses, one simple solution!

GOW-GATES INSURANCE BROKERS

BOOTH: 29

Established over 50 years ago, Gow-Gates is one of the largest Australian owned Insurance Brokers and Financial Service Providers. We specialise in advising businesses and individuals on how to best manage risk, protect and grow assets.

We are proud of our quality advice, client service and integrity in the local and international insurance markets. Our core strengths are our people, our values, our Insurance Company relationships and the service we offer our clients.

H

HEALTH METRICS

BOOTH: 01 & 02 (COFFEE CART)

Health Metrics is a leading provider of software solutions to the aged care sector in Australia. Their software eCase is an end-to-end, enterprise strength solution that provides CRM, clinical, catering financial, business intelligence and reporting functionality. eCase utilises technology that forms a Single Client Record Architecture (SCRA™) which seamlessly delivers an integrated view of the customer.

HEALTH GENERATION

NATIONAL SUMMIT APP SPONSOR

BOOTH: 78 & 79

Health Generation is a contemporary Aged care consulting practice supporting Aged Care organisations with their quality & compliance, clinical and financial (ACFI) challenges.  Health Generation comprises a unique mix of Diagnostic Clinicians and Implementation Specialists (Nurses) and Client Partners (Clinical and Business experts). We are a highly experienced and agile team, adept at partnering with Executive Management, Boards and Clinical teams to jointly create, develop and implement proactive strategies to efficiently manage the clinical and financial operations of Aged Care organisations.

HELLOCARE

Media Sponsor

HelloCare

HelloCare is Australia’s premier source of aged care content and daily news crafted specifically for the Australian senior audience.

With a readership comprised of aged care professionals, Australian seniors, and families with loved ones utilising aged care services, our relationship with our loyal audience has evolved into an ongoing conversation between us and the very people we were initially trying to reach.

We produce fresh content on a daily basis across all forms of media, covering a wide variety of topics that resonate with our audience, shining a light on elderly issues with expert opinions from those within the actual industry.

Here at HelloCare we believe that self-worth is derived from the value that others place on you and your issues, and we are committed to ensuring that elderly Australians and those within the aged care industry have a reliable and trustworthy hub for online news, education and entertainment.

We believe that the elderly are undervalued, and we are doing everything we can to change that perception.

For more information: www.hellocaremail.com.au

Carepage

When it comes to caring for a vulnerable person, information is the most valuable resource that a carer can have. The level of insight provided through close attention and meticulous detail allow carers to consider all the nuances when making vital decisions for those in their care.

And while the benefits of this level of real-time analysis are pivotal to the  success of individuals working within an aged care setting, this level of  understanding and transparency is even more powerful when it is applied to the operational environment of an aged care provider as a whole.

Up until now, traditional means for uncovering and tracking deficiencies within aged care environments have been a manual process, but the use of a paper-based approach to data collection merely provided organisations with a static snapshot of a time period, as opposed to a reflection of current trends.

The inefficiency and lack of real-time insight resulting from this process have traditionally made it difficult for aged care providers to gain any real information regarding the current day successes and deficiencies within their own organisations.

The inability to measure the success of operational outcomes is not conducive to continuous improvement, and that was the main developmental driver behind CarePage.

CarePage is a revolutionary, aged-care-specific, data collection and analytics tool that was developed to give aged care providers tangible evidence of  customer and employee experience in real-time.

CarePage removes the complexity and costs that were previously involved with extracting customer data and gives organisations factual, evidence-based insight into customer experience throughout multiple touch-points along their customer journey.

Data is collected and collated in real-time, and accessible with the simple click of a button, giving providers the chance to identify and adapt to the changing environment within their workplace.

Being equipped with this level of information allows organisations to identify and assess their own operational deficiencies, paving the way for the implementation of improvement plans that are based on fact, and just as accessible as the other operational processes within an aged care setting.

CarePage is the world’s first, and only, aged-care-specific data collection and analytics tool for customer and employee experience that has taken the workflow for this very niche.

Giving aged care providers the insight they need to improve as an organisation, and ultimately, improving quality of life for those in their care.

HESTA

NATIONAL SUMMIT DIAMOND SPONSOR

BOOTH: 71 & 75

Here for you

We’re a specialist industry super fund dedicated to people who provide some of the best health and community services in the world.

With more than 870,000 members and $46 billion invested globally on their behalf, we’ve learned a thing or two about looking after our members.

hesta.com.au

Issued by H.E.S.T. Australia Ltd ABN 66 006 818 695 AFSL No. 235249, Trustee of Health Employees Superannuation Trust Australia (HESTA) ABN 64 971 749 321. Before making a decision about HESTA products you should read the relevant Product Disclosure Statement (call 1800 813 327 or visit hesta.com.au for a copy), and consider all relevant risks (hesta.com.au/understandingrisk).

HUR AUSTRALIA

BOOTH: 28

I

INTERFACE

BOOTH: 40

HUR –For Lifelong Strength is leading the way for offering Active Ageing programs with air-resistance strength equipment for Australian aged care and Retirement living. The company has been helping to implement exercise programs for 25 years with more than 10 000 installations on 5 Continents. More information at www.huraustralia.com.au

L

LAMSON

BOOTH: 63

Lamson robots remove menial tasks and manual handling of trolleys to free up your staff time for face to face care, improve the safety for residents on the wings and support the support quality care and give your staff the time they need to care. Facilities in Australia using Lamson automation for trolley transport as an example – are giving us valuable insights into how robotic technology can deliver significant business benefits and support the future aged care workforce in metro and regional communities.
Lamson have been automating transport for over 120 years and are the experts in aged care.

http://bit.ly/LamsonAgedCareRobot

http://bit.ly/LamsonHotelRobot

LAUNDRY SOLUTIONS AUSTRALIA

BOOTH: 10

Laundry Solutions Australia are the importer & distributor of the premium range of IPSO Laundry Equipment and have been helping aged care facilities with their laundry equipment needs for over 30 years. From laundry consulting, to servicing and maintaining your equipment, we are here for you long after your laundry is up and running, ensuring smooth operation for many years to come.

View our full range of products and services at www.laundrysolutions.com.au.

LEECARE

BOOTH: 60

LEXISNEXIS

BOOTH: 06

LexisNexis Regulatory Compliance is a legal obligations register and alerting solution that combines regulatory content with technology to empower you to take control of your compliance obligations.

We use Australia’s leading legal and industry experts to provide a practical, plain English interpretation of all the relevant legislative and regulatory materials, so you don’t have to.

Our Aged Care content is current, so you will always access obligations which reflect the current legislative framework.

All content is supported with flexible technology options designed to meet your existing and future needs.

LexisNexis Regulatory Compliance makes your compliance journey fast and seamless.

LOCKTON COMPANIES AUSTRALIA

BOOTH: 21

As the world’s largest privately held, independent insurance broker, Lockton’s 7,000+ Associates and advisors are focused on your needs. Our over-riding goal is to provide our clients – businesses like yours and individuals like you – with the best insurance, risk management and employee benefit solutions.

Lockton Companies Australia is the only corporate insurance broker that provides you with both the certainty and security of a major international broker, together with the highest levels of local service and client centricity. This is achieved by having our business and service team as shareholders of the business – a very unique structure.

Operating in today’s highly regulated and ever-changing aged care environment demands dynamic and diverse risk management and insurance solutions – Our specialist Health & Community Services team have the expertise and resources to help you navigate through and address your complex risks.

When it comes to managing risk, it’s the quality of our thinking that make us different.

LORRAINE POULOS & ASSOCIATES

BOOTH: 58

Lorraine Poulos and Associates (LPA) provides training, consultancy and management services to the care sector. Lorraine and her team have been operating for over 10 years and have a proven track record in providing excellent advice and support to providers, government and new entrants into the industry. Lorraine is a member of two aged care boards and was a Health Minister nominee on the NSW Medical Board for 9 years and brings over 25 years experience of working in the aged care sector, at senior executive level in residential and home care,  and is considered an industry expert in Home Care operations and management. Our team can provide on-site support via organisational reviews, auditing of quality standards compliance and tailored training. We pride ourselves on our excellent reputation and results.

M

MICROSOLVE

BOOTH: 65

Microsolve – Your specialist IT Partner in Aged Care
Microsolve is an award-winning Australian IT company founded in 1992, supporting the Human Services industry for over 15 years.
While Microsolve provides innovative outsourced IT support, products and services to a diverse range of businesses, we specialise in the aged care, community care and health care sectors.
Microsolve works closely with its clients  to ensure that each solution is designed to meet specific requirements and objectives. This enables us as a multi-faceted company to deliver the best service possible for a wide-range of flexible solutions for different situations.

MEANINGFUL AGEING AUSTRALIA

BOOTH: 33

Meaningful Ageing Australia is the national peak body for spiritual care and ageing. We are a membership based not-for-profit association. Our focus is quality of life and quality of care for elders. We do this by creating high quality, easy to use resources for organisations, education services, advocacy with government and key agencies for spiritual care to be included in care and funding models.

Regions Served: Australia
Website: www.meaningfulageing.org.au
Contact Name: Ilsa Hampton
Contact details: admin@meaningfulage.org.au

MIRUS AUSTRALIA

BOOTH: 36

MODEUS

BOOTH: 56

Modeus is one of Australia’s largest healthcare software providers servicing over 4500 customers nationally. Modeus are best known for developing and supporting electronic controlled drug register software that enables industries dealing with controlled drugs (S8 medications) to go paperless with with respect to their controlled drug administration, as well as improving register accuracy and medication compliance.

Modeus entered the Aged Care industry in 2018 with DiamondCare, an electronic controlled drug register specifically optimised to the workflows of aged care facilities.

DiamondCare helps streamline the controlled drug admin workflows of aged care facilities, leading to increased efficiencies and improved medication governance and compliance.

MPS

BOOTH: 53

MPS delivers medication management solutions to enable pharmacists to better serve both community patients and Residential Aged Care Facility residents. Our smart solutions help make provisioning and taking medicines simple, safe and secure.

MPS supplies a nationwide network of pharmacies with an outsourced Dose Administration Aid service. This service allows pharmacies, some of who are dispensing to multiple facilities and over 500 residents, to efficiently meet the medication management needs of their Residential Aged Care Facility customers.

MUNDIPHARMA

BOOTH: 31

Mundipharma Australia is a member of a global network of independent associated companies which are engaged in research, development, production and marketing of prescription medicines, healthcare products and healthcare technologies in our fields of expertise across areas such as pain, oncology, respiratory disease, rheumatoid arthritis, antisepsis and glaucoma. Our vision is to provide healthcare that enables Australians to live well and age well and we do this by providing effective therapies along with educational tools that support their appropriate use.

N

NEWELL CO

BOOTH: 04 & 05

O

OPAN

BOOTH: 27

OPAN is a national network of services funded by the Australian Government’s National Aged Care Advocacy Program (NACAP) to deliver independent information, education and advocacy in support of older people and their representatives to address issues related to Commonwealth funded aged care services. In addition, OPAN Members deliver elder abuse prevention and advocacy support under an agreed national framework. OPAN consists of nine Members who provide frontline advocacy services, one from each state and territory and two in the Northern Territory, who have all been successfully delivering aged care advocacy to older people for over 25 years.

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PACIFIC LABOUR SCHEME (PLS)

BOOTH: 88

The Pacific Labour Scheme (PLS) is a Commonwealth initiative that supports approved Aged Care employers to source and mobilise suitable, qualified candidates in rural and regional Australia. The Scheme enables eligible citizens of Pacific countries to take up low and semi-skilled work opportunities for up to three years, and provides our approved employers with a stable, reliable workforce.

Aged care is one of the key focus industries for the Scheme due to workforce pressures across the sector. Eligible roles include personal carersassistants in nursingcleanersdomestic assistantslaundry and hospitality workers.

The PLS focuses on locations where workforce demand outweighs supply; is low cost; requires labour market testing to ensure Australians have priority for local jobs; and contains protections to safeguard against worker exploitation. The Pacific Labour Facility implements the Scheme on behalf of the Department of Foreign Affairs and Trade, and we help employers every step of the way.

The PLS is a win for both Australia and the Pacific islands – helping Australian businesses to fill labour gaps, improving productivity, reducing the cost of recruitment and the impact of turnover as well as providing Pacific islanders with the opportunity to earn an income and develop skills.

PainChek

BOOTH: 12

PainChek Ltd is an Australian based company that develops pain assessment technologies.

PainChek™ is a smart-phone based medical device using artificial intelligence to assess and score pain levels in real-time and update medical records in the cloud. PainChek™ records a short video of the person’s face and analyses the images that indicate pain and records them.

Next, the caregiver uses PainChek™ to record their observations of other pain-related behaviours that complete the assessment. Finally, PainChek™ calculates an overall pain score and stores the result allowing the caregiver to monitor the effect of medication and treatment over time.

Professional Carers Association of Australia

TRADE TABLE

The Professional Carers Association of Australia (PCAA) is the professional association for Professional Carers in Australia. It is a national body serving our elderly by supporting the people who provide for their care. The PCAA provides a national system of registration, continuing professional development and an avenue for the resolution of complaints made about carers.  The PCAA guides its members and the public through the profession’s many developments and changes.  We aim to raise standards in caring and support its members to have a meaningful career so they can get on with delivering the best in caring to the community.

www.pcaa.org.au

Next, the caregiver uses PainChek™ to record their observations of other pain-related behaviours that complete the assessment. Finally, PainChek™ calculates an overall pain score and stores the result allowing the caregiver to monitor the effect of medication and treatment over time.

PERFORMHR

BOOTH: 68

performHR exist to challenge the status quo of HR service delivery. Focused on “changing the way HR is done” performHR’s approach is progressive, agile and pragmatic. For organisations looking to do things differently, performHR provide innovative thinking balanced by depth of experience.

Click here for full profile

PERSON CENTERED SOFTWARE

BOOTH: 57

Person Centred Software allows more time for staff to care for residents by freeing them up from the administrative burden associated with maintaining resident care records and paperwork.

Person Centred Software helps your business thrive and supports a person-centred approach to care.

PROCURA

BOOTH: 91 & 92

Procura – Australia’s Aged and Community Care Professionals’ Partner in Excellence

Procura offers deep and fully integrated functionality covering the complete care journey for the disabled and the elderly. Our solution covers the care provision in the community to retirement villages to residential high care through a single client record.

This foundation delivers a single client record which in turn is part of the core ingredients to provide integrated client management, improved care provision and better care outcomes for residents and clients.

PROVIDER ASSIST

GALA DINNER SPONSOR

BOOTH: 99

Provider Assist – Australia’s Aged Care Business Performance Specialists.

When an Aged Care organisation has the passion and the tools to run an optimised, efficient, and leveraged business model it has what it needs to ensure that every older Australian receives the Care, Dignity and Quality of Life they deserve. Provider Assist provides the tools and services that educate, leverage & optimise Aged Care organisations in order to achieve clinical excellence and financial viability.

PWC

LOUNGE B

There is social good for each of us, our families and our communities in supporting this vitally important sector, and giving older Australians the respectful and decent care they deserve. PwC’s experience in working with clients responding to the Financial Services Royal Commission, combined with our experience in Aged Care, means we are well placed to support our clients in ensuring the trust of the communities in which they operate, and to help meet the high standards we all expect of the sector.

Q

QPS BENCHMARKING

BOOTH: 49

QPS Benchmarking provides organisations with a comprehensive Quality Management Framework, comprising of an Advanced Reporting System, Key Performance Indicators and evidenced based data collection tools aligned to the Aged Care Quality Standards.

The QPS advanced electronic reporting system provides a risk-based approach to managing business performance and driving quality improvement. The innovative user friendly design and interactive functionality allow the leadership team to identify risks at both the corporate and site-specific levels, providing an efficient and transparent corporate and clinical governance reporting structure and system.

QPS have also recently developed our National Quality Indicator App to ensure your mandatory reporting requirements are met efficiently and easily.

www.qpsbenchmarking.com

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RISKTEQ

BOOTH: 64

RCOHE DIAGNOSTICS

BOOTH: 16

RUSSELL KENNEDY

WATER BOTTLE SPONSOR

Russell Kennedy Lawyers is a leading Australian law firm with offices in Melbourne and Sydney. We make a difference as a market leader in the provision of legal services to the aged care sector. We offer strategic advice and practical legal solutions based on a genuine understanding of the issues that are unique to the industry. Our experienced team have advised aged care providers, developers and landowners and worked with leading industry bodies for more than 35 years. We are committed to providing opportunities for our people and creating positive and lasting changes within our community. For more information, please visit: https://www.russellkennedy.com.au

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SILVER MEMORIES

BOOTH: 81

Silver Memories is a nostalgia radio service broadcasting music from the 1940s to 1970s via satellite to Australian Aged Care Facilities. The Silver Memories Research Program funded by the Health Department demonstrated that residents who listened to Silver Memories over 12 months experienced significant improvements in Quality of Life, Geriatric Depression Scale and Cohen Mansfield Agitation Inventory scores for aggression and agitation.

STREETFLEET

BOOTH: 07

With over 20 years’ experience, StreetFleet is a Vehicle Leasing and Fleet Management Company providing specialised expertise in Accessible Transport Solutions, Fleet Management and Novated Leasing.

StreetFleet operates Nationally with a strong presence in the Not For Profit Sector as specialists with Disability Service Providers, Aged Care and Allied Health Services.

Our point of difference is absolutely our client service. There is no call centre, each client has a dedicated Fleet Management Consultant and our unique online tender system for vehicle disposals is a huge benefit.

Visit our website https://streetfleet.com.au/ or contact us on Ph: 1300 273 359

Your vehicle. Our Expertise. Easy.

T

TATA GLOBAL BEVERAGES – MAP COFFEE

BOOTH: 94

Tata Global Beverage Solutions are keen to find you and your customers an ideal beverage solution for your needs.  We have a range of coffee machines and coffee bean blends, instant coffee and more. We also have Teapigs super premium tea, Tetley tea and Good Earth Kombucha.

Map Coffee started in 2002 supplying restaurants and cafés with quality coffee. From there we have grown to become the largest full-service Corporate coffee solution provider, with locally-roasted coffee beans coffee formats and machines to meet the needs of food service customers from cafes to institutions to everything in between.

Tetley Tea has been known as a black tea that is enjoyed when consumers want a break from the busyness of their daily lives, the brand now offers consumers a wide range of teas to choose from – fruit and herbal flavoured infusions, chai latte and a range of green teas.

Teapigs now enjoyed in Australia, teapigs is the UKs No.1 super premium tea.
Our spacious tea temples are filled with whole leaves, berries and spices, not dust, to deliver maximum flavour. Winner of 90 Great Taste awards, teapigs is also 100% sustainable – teabags, pouch, pack, even the ink we use!

TELSTRA HEALTH

BOOTH: 74 & 78

Telstra Health is the largest Australian-based provider of health software and solutions for the hospital, pharmacy, aged, community care, and disability sectors.

Our goal is to improve lives through connected healthcare by enabling healthcare providers to integrate and personalise care. Our solutions support the healthcare sector to improve the quality, safety and efficiency of the healthcare they deliver.

We are committed to providing digital health solutions that shape a connected future for healthcare.

THE DEMENTIA CENTRE

BOOTH: 89

The Dementia Centre works to empower everyone from health professionals and managers to carers in the home to take action to improve quality of life for people living with dementia.
The Dementia Centres’ service offers evidence-based practice advice drawn from extensive and ongoing research programs, backed by experience in the field.

Marie Alford, Head of Business Development
P: 02 8437 7355
E: hello@dementiacentre.com
www.dementiacentre.com

V

VITALCARE

BOOTH: 83 & 84

Vitalcare is one of Australia’s oldest and most trusted names in nurse call and medical critical messaging technology. Designing, manufacturing and installing critical messaging systems for over 30 years, Vitalcare has a proud heritage of around 1000 installations and over 50,000 beds in hospitals, aged care facilities, retirement centres and ILUs.

Vitalcare’s products incorporate the latest technologies including IoT (Internet of Things) wireless protocol in pendants, call points and various sensors. The company leads the industry in facility analytics, reporting and remote support using a secure base cloud solution.

Vitalcare also offers a range of home care solutions including industry leading activity monitoring technology, through to PERS, medication and wellbeing checks all within its Rosie product range.

VIVIR HEALTHCARE

BOOTH: 22

Vivir Healthcare is the leading provider of healthcare solutions in the aged care sector since 2000 with the purpose of making lives better.

We aim to improve access to healthcare with our national clinical network, so that every person can continue to live a meaningful life, wherever they live.

We connect with health care providers to deliver a tailored workforce assisted by Vivir’s dedicated support team, that enable us to make a difference together.

We enable our workforce to provide high quality and timely services through our national leadership network, industry knowledge and clinical governance.

We provide tailored outsourced workforce solutions through:
Managed Services
Temporary and Permanent Recruitment Services

We provide this across:
Community, Residential, Disability, Hospital settings
Allied Health, Nursing and Social Work

Vivir complements these solutions with workforce planning tools, education and psychometric testing.

W

W&L MOBILE HEALTHCARE SERVICES

BOOTH: 80

W&L delivers professional mobile healthcare services to improve the quality of life for older Australians. Providing a one-stop-shop for aged and community care across Australia, our 300+ staff offer the following allied health services:

• Physiotherapy
• Podiatry
• Occupational Therapy
• Dentistry
• Speech Pathology
• Dietetics
• ACFI Consultancy
• Online Learning

WARNER INSTITUTE

BOOTH: 23 & 24 (COFFEE CART)

Warner Institute has been successfully delivering nationally accredited learning programs to the aged care, home & community, disability, community services and local government sectors since 2005.
We understand that learning programs must provide a positive return on investment for participants and employers alike. This is why the content of our programs are strongly grounded in the current reality. They link to critical organisational issues including increasing productivity, assisting with growth, enhancing employee engagement and engendering a client minded mindset.
Our unique Whole Person Delivery Model understands that each participant is unique and human and not some widget in a training production line.
This approach ensures that what participants learn within our programs is productively transitioned back within the workplace as new behaviour – it’s learning that sticks!

WEBSTERCARE

BOOTH: 70

Recognised by numerous awards over many years, including the aged care industry’s ITAC Innovative Company of the Year, Webstercare offers a safe and complete medication management solution for aged care facilities. With more than 30 years of expertise, our gold standard Unit Dose 7® Webstersystem®, Portion-pak® system, MedSig® electronic signing, and ‘chart-as-a-script’ RxMedChartTM system, are designed to ensure the safest and best possible experience for your staff and residents. Webstercare has also been specially selected to be part of the Federal Government trial for electronic prescribing, where we are currently refining our own paperless charting system.

WICKING DEMENTIA RESEARCH & EDUCATION CENTRE

BOOTH: 66

The Wicking Dementia Centre is a global leader in dementia research and education, with a mission to transform the understanding of dementia worldwide and to build a workforce to lead positive change in ageing and dementia care. In addition to our innovative, interdisciplinary research, we offer two free MOOC short courses; two bachelor degrees; and postgraduate study in dementia.

X

XTRA AGED CARE

BOOTH: 34 & 35

Xtra AgedCare provide a new level of collaborative care in Allied Health. We know you are expanding to meet the demands of a growing aged care population. That’s why we’ve expanded and have partnered with quality-driven and customer-centric organisations that are the best in their fields. This includes Transform Physio, Dimple, Leading Nutrition and Allied Care Group. Our national team of Physiotherapists, Occupational Therapists, Podiatrists, Dietitians and ACFI Specialists are specifically trained in aged care to ensure optimal clinical and funding outcomes for residents and staff. With the best coverage of any mobile allied healthcare provider in Australia, employing over 650 practitioners nationally, you can be sure that we can be where you need us.

Y

YOUR NURSING AGENCY

BOOTH: 45

Your Nursing Agency (YNA) is a 100% Australian owned and operated company, focused on providing the best level of support to healthcare staff. Our business was founded to improve on the services offered by other agencies and provide nursing staff with a caring and personal approach.

We employ and place Registered Nurses, Enrolled Nurses, specialist nurses such as Midwives, Personal Care Workers and Health Support Staff in metropolitan and rural healthcare settings across Australia.

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