2019 Program

The 2019 ACSA National Summit has now concluded.

2021 Program coming soon!

Monday 7 October 2019

1600 – 1900 Registration Melbourne Convention & Exhibition Centre
(Entry via the Exhibition Centre entrance, 1 Convention Centre Place)

Tuesday 8 October 2019

0800 – 1930 Registration Melbourne Convention & Exhibition Centre
(Entry via the Exhibition Centre entrance, 1 Convention Centre Place)

Opening Plenary Session

Goldfields Theatre, MCEC

0945 – 0955

Welcome to the 32nd ACSA National Summit

Sara Blunt, Chairperson, ACSA

0955 – 1000

Welcome to Country

Ms Janet Galpin, Boon Wurrung Foundation

1000 – 1020

Priorities for Aged Care

Senator the Hon Richard Colbeck, Minister for Aged Care and Senior Australians, Minister for Youth and Sport

1020 – 1030

Diamond Sponsor Address

Neil Saxton, Chief Partnerships Officer, HESTA

1030 – 1115

‘Human Dignity and what that means in Aged Care’

Tim Costello AO, Executive Director of Micah Australia and Ethical Voice

1115 – 1215

Panel Session – Royal Commission

The Aged Care Royal Commission is in full swing and promises to have profound implications for the future shape of aged and community care. What can professionals expect from the Commission’s interim report, due at the end of October? And what might we learn from recent royal commissions into misconduct in the financial services industry and the abuse of children in institutional care? This top-level panel at the 2019 ACSA Summit will bring you up to speed and help you prepare for the challenges and opportunities ahead.

Moderator: Peter Mares, Cranlana Centre for Ethical Leadership

Panellists:

  • Pat Sparrow, CEO, Aged & Community Services Australia
  • Victor Harcourt, Principal, Russell Kennedy lawyers
  • Corey Irlam, Deputy Chief Executive, COTA
  • Lisa Giacomelli, COO, YMCA NSW
  • Ian Silk, Chief Executive, Australian Super
1215 – 1315

Lunch & Exhibition

Exhibition Area, MCEC

Concurrent Sessions
Room Goldfields Theatre
Eureka Room 1
Eureka Room 2
Eureka Room 3
Courtyard Room
Home Care
Governance
Community
Consumer
Leadership
Session Chair Julie Anderson Derek Dittrich Susan Greenbank Margaret Haffenden Christopher Hampton
1315 – 1355 Home-based end-of-life care: caring@home resources
Sue Healy
Standard 8, Organisational Governance…A Game Changer For Directors, A Call To Action For Boards
Mr Michael Goldsworthy
People + Purpose = Performance
Ms Marita Sealey
I am not a consumer – I am a person
Dr Mike Rungie
Performance in the face of adversity – Strategies to modify behaviour and create an environment of success
Andrew Eadie
1400 – 1440 Why do in-home care workers not report hazards and what we can do about it?
Mrs Aideen Gallagher
Beyond Director’s Duties, Mental Models for Directors
Mr Aaron Goldsworthy
Is there a place in the Aged Care industry for Volunteers?
Mrs Tammie Guy
The bedrock of compliance – Consumer Dignity and Choice
Miss Katrina Ong
Not on My Watch! – exploring  the depths of open disclosure
Mrs Wendy Rocks
1445 – 1525 Self-management in home care packages: friend or foe?
Ms Anna Millicer
Interpreting and implementing the single Aged Care Quality Standards, Governance a board/CEO perspective – is my house safe?
Mr Arthur Koumoukelis
Mosaic: Empowering LGBTI People to Better Plan Their Ageing
Ms Kimberly Olsen
Turning feedback within the sector from a negative to a positive and how you can take back control
Mr Mark Ogden
Ask More. Tell Less: Creating Fearless Cultures and saving the world
Ms Corrinne Armour
1525 – 1555

Afternoon Tea & Exhibition

Exhibition Area, MCEC

Plenary Session

Goldfields Theatre

1555 – 1615 Aged & Community Services Australia National Awards

  • Innovation in Service or Design Award
  • Regional, Rural and Remote Provider of the Year Award
  • Provider of the Year Award

Deanne Stewart, Chief Executive Officer, First State Super &
Pat Sparrow, CEO, Aged & Community Services Australia

 

1615 – 1645

Your Vital Purpose: If ‘culture eats strategy for breakfast’, why purpose trumps both

Andrew Hollo, Director and Principal Consultant, Workwell Consulting

1645 – 1730

My Home Life: Co-creating and sharing new ways of working

Professor Julienne Meyer, Executive Director, My Home Life & Sue Ostojic, Executive Officer, SA Innovation Hub

1730 – 1735

Welcome Reception Sponsor Presentation

Tom Enright, Foxtel Business

1735 – 1935

Welcome Reception

Exhibition Area, MCEC

1930 – 2330

Ignition Dinner – Featuring entertainment from Hypnotist Matt Hale

Melbourne Aquarium

Wednesday 9 October 2019

0700 – 1700

Registration

Melbourne Convention & Exhibition Centre – entry via the Exhibition Centre entrance, 1 Convention Centre Place.

0715 – 0815

Sponsored Breakfast Session

Eureka Room 1

“Culture meets Care” – HR’s role in the new Aged Care Quality Standards

The new standards are challenging Providers to demonstrate that they are meeting Standard 7.

 When striving to improve culture, organizations must demonstrate care for their teams, ensuring they are guided on a journey of positive change.

Communication is a critical tool, and indicator of how well things are working culturally.  The importance of clear and open communication – at every level of an organisation – is often misunderstood, underappreciated, or poorly executed.

Understanding the motivations of employees will empower leaders to make smart decisions, maintain strategic and cultural alignment, and invest in opportunities that will be meaningful and beneficial to the team.

The case study shows how this can be done well, for great business results!

Mrs Karen Ansen, PerformHR

 

 

 

 

 

 

Sponsored Breakfast Session

Eureka Room 3

CASE STUDY: How one of WA’s largest and most trusted retirement living and aged care providers embraced the new care standards through a leadership focus

Abby Hunt, Director, Cilca360 & Sasha Burnham, Performance Coach, Cilca360

There is no doubt that the care industry is in need of a remedy. An industry experiencing rapid change and struggling to keep pace with the demands & new care Standards.

Organisations are doing their best to survive the Royal Commission, audits, penalties, sanctions, and unannounced visits.  While the auditing process is one band aid solution to keep the industry performing up to standard, it doesn’t get to the heart of why the issue exists in the first place.

During this Case Study presentation, hear from John Murray, CEO of RAAFA, one of the largest and most trusted retirement living and aged care providers in WA not only got to the root cause of this systemic issue impacting the industry, but embraced the new Standards by focussing on their leadership capability.

Leadership accounts for 70% of the variance between poor and high performing cultures [1].  During this powerful case study presentation, you’ll learn how easy it is to apply the same simple yet powerful process in your organisation to grow your leaders for long-lasting culture transformation and set them up for success in this time of change.

[1] The State of the American Manager: Analytics and Advice for Leaders Report, Gallup

 

 

 

Plenary Session

Goldfields Theatre, MCEC

0830 – 0845

Welcome to Day 2

Peter Mares, Cranlana Centre for Ethical Leadership

0845 – 0930

Building Brands, Changing Behaviour and Trust

Adam Ferrier, Founder , THINKERBELL

0930 – 1015

Panel Session – Meeting Diverse Needs in Aged Care

Australia’s population is diverse, and that diversity carries through our lives. Indeed, diversity may increase as we age, and our needs and capabilities change. The experts in this panel session will speak honestly about the challenges of delivering high-quality care in a manner that recognises and respects difference and is appropriate to changing needs and circumstances. The conversation will cover specific issues including dementia care, discrimination on the basis of gender or sexual orientation, culturally appropriate care, and care in the context of growing inequality, poverty and homelessness.

Moderator: Peter Mares, Cranlana Centre for Ethical Leadership

Panellists:

  • Mary Patetsos, Chairperson, Federation of Ethnic Communities’ Councils of Australia (FECCA)
  • Nicky Bath, Executive Director, National LGBTI Health Alliance
  • Michael Deschepper, Deputy Chief Officer, Wintringham
1015 – 1045

Morning Tea & Exhibition

Exhibition Area, MCEC

Concurrent Sessions
Room
Goldfields Theatre
Eureka Room 1
Eureka Room 2
Eureka Room 3
Courtyard Room
CALD Community
Internal Systems
Home Care
Governance
Equality
Session Chair Paul Sadler Anna-Maria Wade Barry Lange Irene Mooney Stephanie Buckland
1045 – 1125 Atrium Installation Project
Miss Melinda Alushaj
How Purpose stopped an organisation crash landing
Mr John Murray
Home Care Pricing Transparency and Comparability reforms – ‘If you can measure it, you can manage it’
Mr Nick Hopkin
Translating Purpose to Performance – The key to provider sustainability
Mr Bruce Bailey
I’m here, do you see me?
Mrs Angela Slater
1130 – 1210 Weaving a New Cloth: Adapting the Weavers carer peer support model within multicultural communities
Dr Rosy Walia
Frightened of feedback? How to build a culture of feedback and continuous improvement in aged care
Dr Louise Parkes
Is there more to aged care than aged care?
Ms Fiona Somerville
Doing good for whom? Exploring corporate governance and the role of ethical climates in an Australian not for profit aged care organisation: A hybrid practitioner/researcher perspective.
Ms Donna Dark
“You can’t say that!” – Understanding and addressing the tricky issue of ‘benevolent ageism’ in aged care – and society at large.
Andrew Collins
1210 – 1315

Lunch & Exhibition

Exhibition Area, MCEC

Concurrent Sessions
Room
Goldfields Theatre
Eureka Room 1
Eureka Room 2
Eureka Room 3
Courtyard Room
Our People
Building Capability
Internal Systems
Transformation
Business Modelling
Session Chair Jodie Pettersen Mark Sewell Ashley Cooper Lucy O’Flaherty Greg Skelton
1315 – 1355 Building resilient, agile and productive teams in the face of significant industry reform
Ms Tegan Davies
Building capacity for end-of-life planning in aged care: ELDAC facilitates organisational development and workforce capabilities.
Ms Rebecca Moore
The value of technology in Aged Care – it’s easier than you think
Tammy Sherwood
Sparking Change: Transforming an Aged Care Provider
Mr Paul Sadler
Profit For Purpose
Mr Grant Corderoy
1400 – 1440 People – Our Most Valuable Resource
Cam Ansell
Educating the Aged Care Workforce about Dementia
Dr Kathleen Doherty
ARE YOU + YOUR TEAM THRIVING?
This is not for the faint-hearted
Mr Robert Covino
Sparking the next generation of aged care: an innovative model for attracting young people to the aged care workforce.
Mrs Anna Donaldson
Integrating Wellness into Home Services: The BaptistCare approach
Mrs Nicole Donohoo
1445 – 1515

Afternoon Tea & Exhibition

Exhibition Area, MCEC

Plenary Session

Goldfields Theatre, MCEC

1515 – 1545 Aged & Community Services Australia National Awards

  • Distinguished Service in Care Award
  • Volunteer of the Year Award
  • Trainee of the Year Award
  • Employee of the Year Award

Melissa Bodycoat, Strategic Partnership Manager, First State Super &
Pat Sparrow, CEO, Aged & Community Services Australia

 

1545 – 1630

Design for Diversity

Nicola Hazell, Champion of Women in Leadership | Gender Equality & Social Innovation | International Speaker

1630 – 1645

Summary of Day 2

Peter Mares, Cranlana Centre for Ethical Leadership

1900 – 2300

Aged & Community Services Australia National Summit Dinner – “Spring Carnival”

Come dressed for a day at the races and enjoy a night of networking, entertainment and dancing!

Victory Room, Marvel Stadium

You will need to make your own way to the  Summit Dinner  – Click here for information on how to get to the venue. 

Coaches will be available at the end of the evening and will drop at the following hotels – Crown Complex, Pan Pacific, Novotel, Adina Apartments and Travelodge Southbank.

Thursday 10 October 2019

0730 – 1515

Registration

Melbourne Convention & Exhibition Centre – entry via the Exhibition Centre entrance, 1 Convention Centre Place.

Plenary Session

Goldfields Theatre, MCEC

0830 – 0840

Welcome to Day 3

Peter Mares, Cranlana Centre for Ethical Leadership

0840 – 0900

What can the Aged Care Industry Information Technology Council do for you

Dr George Margelis, Independent Chair, Aged Care Industry Information Technology Council

0900 – 0945

Aged care policy: Past, present & future

Professor Hal Swerissen, Fellow, Health Program, GRATTAN Institute

0945 – 1015

Organisational Governance and Performance – Leading from the top

Victor Harcourt, Principal, Russell Kennedy Lawyers

1015 – 1045

Morning Tea & Exhibition

Exhibition Area, MCEC

Concurrent Sessions
Room
Goldfields Theatre
Eureka Room 1
Eureka Room 2
Eureka Room 3
Courtyard Room
Technology
Culture
Community
Ageing
Standards
Session Chair Stephen Carmody Dr Ricki Smith Daniel Aitchison Anna Howard Sara Blunt
1045 – 1125 Robots handling the menial jobs so you can excel at meeting Quality Standards
Mrs Leonie Mulheran
Developing a resilient aged care culture.
The Warrigal Way – 5 years on.
Mr Mark Sewell
How do we develop and maintain a quality regional and remote and culturally appropriate workforce strategy to assist with the demands of the current and future workforce?
Ms Sally Morris
Assistive Technology – a significant resource in supporting ageing well and reablement
Ms Hilary O’Connell
Professional Care Workers: Investing in our most valuable assets
Mrs Connie Bruckard & Janis McKenna
1130 – 1210 Next Generation Technology on Falls Prevention
Steven Strange
Risk and performance: Taking a holistic approach to your workplace culture
Ms Anna Pannuzzo
The Role of Transportation in ageing well
Miss Melinda Alushaj, Elise Seach & Renee England

Towards 2020: Localising global best practices for creating socially connected communities for successful ageing-in-place

Sylwin Angdrew

How to implement an antibiotic stewardship program
Caroline Chen
1215 – 1315

Lunch & Exhibition

Exhibition Area, MCEC

Plenary Session

Goldfields Theatre, MCEC

1315 – 1415

Panel Session – Innovators in Aged Care

Digital technology, robots, big data, AI and disruptive business models are transforming our world and aged care is on the front line. This panel will discuss some exciting prospects for transforming and improving care through the applications of smart technology, while remaining sceptical of the idea that a shiny new machine or a clever algorithm is always the best response to the challenges we face.

Moderator:

  • Peter Mares, Cranlana Centre for Ethical Leadership

Panellists:

  • Adam Jahnke, Co-Founder | Chief Executive Officer, Umps Health
  • Chris Gray, Co-Founder, iCareHealth
  • Karina Peace, Group ACFI Manager, JAPARA Healthcare
  • Wendy Fergie, Aged Care Reference Committee for the Digital Health CRC
1415 – 1500

This is My Life

Adam Goodes, GO Foundations | Indigenous Defence & Infrastructure Consortium | AFL Legend

1500 – 1515

Summit Close & ACSA 2020

Pat Sparrow, Chief Executive Officer, Aged & Community Services Australia

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